Banco Centro America

Central America’s Digital Transformation of Channels

The bank, with an extensive branch network spanning Central America, embarked on a project to elevate its credit evaluation and granting processes. The goal was to automate these processes within its branches, enabling real-time assessment capabilities.

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Project
Summary

The objective was to automate procedures, ensuring real-time assessments while adhering to credit policies, and mitigating associated risks. The challenge involved overhauling the credit evaluation process to be accurate and comprehensive. This required integration with existing systems and a new process design aligned with credit policies.

Challenge

The challenge lay in revolutionizing the credit evaluation process to be faster, more accurate, and more comprehensive while integrating with existing systems and procedures. The bank was in need of:

Streamlined
Process Redesign

A streamlined process redesign that prioritizes speed, accuracy, and alignment with existing systems and procedures.

Strategic
Implementation Methods

Strategic implementation methods that align with the client’s core banking system, following industry best practices.

Specialized
Talent

Specialized talent to enhance the design, ensuring clarity in workflow stages and defining functional specifications.

Adaptive
Transformation

An adaptive transformation to keep pace with the dynamic financial landscape.

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Solution

Our collaborative solution involved a specialized team proficient in:

Microsoft
Visual Basic

Extensive Knowledge of
the Core Banking System
and the Financial Sector

Credit
Processes

WillDom's Differential:

Acting as a strategic partner, our ability to provide specialized talent improved credit processes. The comprehensive approach ensured perfect alignment with the bank’s objectives and regulatory requirements.

In Conclusion:

Our all-encompassing approach perfectly matched the bank’s goals and rules. This sets the stage for continuous improvement, making the bank a leader in credit services. By blending technology and efficient processes, the bank is well-prepared for the ever-changing financial landscape

If your organization seeks to transform and thrive in the digital era, WillDom is the strategic partner that can drive your success.

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Bank of Panama

Panama's Banking Core Modernization And Migration

A leading bank in Panama was seeking an advanced technological platform that would allow it to quickly launch new financial products, enhance customer experience, and optimize operational costs through cutting-edge, cloud-based solutions.

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Challenge

The challenge revolved around creating a seamless and efficient transition to an advanced banking core system. The bank was in need of:

Smooth
Transition

Ensuring a seamless and efficient shift to the advanced banking core system.

Technology
Proficiency

Acquiring specialized talent skilled in Python, Java, and Data Analytics for effective integration.

Sector
Expertise

Seeking individuals with a deep understanding of banking core systems and familiarity with the financial sector culture.

AWS Cloud
Migration

Emphasizing expertise in migrating applications and data to the AWS cloud for enhanced and optimized functionalities.

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Solution

We proposed a collaborative solution, integrating our team of technological specialists with the bank’s internal team. Leveraging our experience in key areas, we provided:

Python and
Java Developers

Data Analytics
Experts

Specialized Core
Banking Consultants

Results and Impact

The collaborative approach achieved an effective transition to the new banking core system, creating:

Enhanced
Operational
Efficiency

Streamlined processes and improved workflow efficiency.

Innovative
Product
Launches

Swift introduction of new financial products.

 
Cost
Optimization

Operational cost savings through cutting-edge, cloud-based solutions.

Positive
Customer
Experience

Enhanced customer satisfaction with optimized functionalities in the new system.

WillDom's Differential:

We integrate as a strategic partner, not just an external provider. Our specialized talent in Python, Java, and Data Analytics, combined with financial sector expertise, ensures a smooth transfer of knowledge.

In Conclusion:

This partnership resulted in a successful transformation, by helping the bank transition to an advanced banking core system and integrating specialized talent. The alignment of technology, process design, and sector expertise positioned the bank as an innovative leader, ensuring sustained success in the dynamic financial landscape.

If your organization seeks to transform and thrive in the digital era, WillDom is the strategic partner that can drive your success.

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Nestle

Nestlé's Data Revolution with WillDom

Nestlé, the world’s largest food & beverage company, stands as a multinational food product manufacturing giant. Operating in 70+ countries, Nestlé remains committed to providing quality food products that cater to varied tastes and preferences.
Nestlé logo

Project
Summary

Nestlé initiated their data analytics venture across Latin American countries, revealing a landscape of diverse local data lakes, each operating under distinct governance and processes.

In response, WillDom intervened strategically. Their role was to transform the data landscape into a cohesive regional data powerhouse. This project established unity, providing Nestlé with a streamlined and reliable platform for decision-making across the Latin American data terrain.

Challenge

The challenge was to centralize and unify Latin America’s data. This involved:

Solution

In response to this challenge, WillDom assembled a Dedicated Team of 30 people, which consisted of key members:

Value Stream Managers

Scrum Masters

Tech Leads

Data Scientists

Data Engineers

Data Visualization Specialists

For a year, WillDom participated in the construction of the new foundation and the development of many Nestlé products implemented in multiple countries in the Latam Zone.

Our Tech Stack

Implementation

WillDom got immersed in Nestlé’s data ecosystem, mapping out the existing data lakes, governance structures, and data flows across each Latin American country, collaborating with Nestlé’s product and technology team.

A comprehensive data governance framework was crafted, outlining standardized processes and procedures for data collection, storage, access, and security.

We developed a user-friendly data portal, empowering Nestlé business users to access, explore, and analyze data independently.

Uniting diverse data sources for Nestlé across Latin America, optimizing analytics for streamlined decisions.

Trusted by 120+ clients

In Conclusion:

With WillDom’s help, Nestlé’s Latin American data is no longer a scattered puzzle. Now, a powerful and centralized Data Lake helps Nestlé make informed decisions, driving regional growth and unlocking a future built on shared insights. This journey from fragments to a symphony of success proves that when data unites, businesses soar.

If your organization seeks to transform and thrive in the digital era, WillDom is the strategic partner that can drive your success.

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SKF

From Chaos to Clarity: WillDom & SKF's Story

SKF is the biggest bearing maker globally, with a massive team of 44,000 people working in 108 manufacturing units. They top the charts with the largest distributor network in the industry, spreading across 130 countries.
Skf logo black

Project
Summary

SKF faced challenges managing their Americas customers’ billing processes and data using error-prone spreadsheets. This approach resulted in numerous errors and missed opportunities to leverage valuable data. In response, WillDom stepped in to offer a customized solution.

Challenge

The challenge for SKF extended beyond billing accuracy; it was about gaining control. To address this, they needed a system that could effectively handle:

The goal was to transform these aspects into clear, concise, and accurate invoices.

Solution

In response to SKF’s challenges, WillDom crafted a solution designed to revolutionize their billing processes. The key features of this solution include:

Developed Platform:

A robust web-based platform was created to oversee the workflow.

Governance and Scalability:

Prioritized proper governance and scalability to ensure the platform's effectiveness.

Customized Alignment:

Aligned with the specific needs of SKF's business processes for maximum efficiency.

User-Friendly Interface:

Introduced a user-friendly platform aimed at streamlining and enhancing billing processes.

Our Tech Stack

Implementation

WillDom plunged into SKF’s data ecosystem, meticulously analyzing invoice history, maintenance records, and product consumption patterns.

Every step of the customer journey, from the initial order to the final invoice, was mapped and analyzed, revealing inefficiencies and hidden data gems. Working closely with SKF, WillDom pinpointed the key pain points and defined the essential elements of a streamlined billing system.

At WillDom, we're most proud of our skilled programmers who work together to bring your project to life.

Results

WillDom successfully addressed SKF’s challenges and introduced a solution, showcasing our proficiency in comprehending SKF’s distinctive requirements. This tailored and sustainable solution has significantly improved the efficiency and accuracy of SKF’s billing operations.

Trusted by 120+ clients

In Conclusion:

With WillDom’s help, SKF’s billing is now clear and in control. Invoices are accurate, transparent, and responsive to daily changes. SKF operates efficiently and confidently with data. This success shows how using data smartly can streamline operations, build trust with customers, and drive business growth.

If your organization seeks to transform and thrive in the digital era, WillDom is the strategic partner that can drive your success.

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TRX

Transforming Fitness Access with TRX

With a mission to provide top-tier training products and workout programs accessible to all, TRX caters to a diverse audience. Their reach spans from fitness professionals and enthusiasts of every age and skill level to renowned athletes in the NFL, NBA, MLB, and UFC.

Feedback Summary:

TRX discovered WillDom through OutFit, a company co-founded by one of their founders, who chose to partner with us over alternatives because they had a very good experience and the results exceeded their expectations. That is why TRX trusted in our ability to deliver what they needed. Together, we’ve transformed fitness access and redefined success in the industry.

Project
Summary

Faced with the task of revitalizing an existing project, WillDom took charge and stepped up. Despite encountering obstacles along the way, our Dedicated Teams not only kept things going but also swiftly introduced fresh support and maintenance to keep everything running smoothly.

Challenge

Following a recent acquisition, TRX faced a critical situation due to the departure of a significant portion of their development team. This sudden loss left a void that urgently needed to be filled with a capable leader to manage daily operations and chart a clear path forward.

The challenge was compounded by the company’s already limited capacity, making it difficult to handle even essential knowledge transfer and operational tasks, let alone spare resources for new feature development.

Solution

In response to this challenge, WillDom assembled a Dedicated Team, which consisted of key members:

Tech Lead

Mobile Developers specializing in Android and iOS platforms

Fullstack Developers with expertise in Next.js

QA Engineer

UX/UI Design Professionals

Data Engineers proficient in Python, AWS Glue and Redshift

Technologies
Used:

With a focus on modern technologies and industry best practices, the team selected a tech stack comprising:

Our Tech Stack

Implementation

To integrate the solution into TRX’s existing processes, WillDom adopted a hands-on approach collaborating with TRX’s existing technical team, primarily led by a solitary staff engineer. We systematically transitioned responsibilities during the implementation process.

To bring structure and organization to the development process, WillDom introduced a Scrum-based methodology, effectively enhancing workflow efficiency. Despite encountering a few challenges during this phase, our team’s perseverance resulted in remarkable progress.

TRX image

Results

Internally

Significant progress was made, including the establishment of a well-defined development process, clear distribution of roles and responsibilities, and the implementation of business intelligence KPI tracking.

Externally

The impact was equally impressive, with achievements such as covering KTLO responsibilities and successfully shipping new features, including enhancements to the onboarding process and the introduction of a new freemium experience.

One of the most remarkable results has been the significant increase in execution speed, translating into consistent growth in TRX’s subscriber numbers. Notably, the subscriber count surged from 16,000 to an impressive 23,000.

Trusted by 120+ clients

In Conclusion:

From the revamped development process to the growth in subscribers, this journey is a compelling testimony to transformation and success. The results resound clearly, and the trust in WillDom’s capabilities shines brightly, guiding the way to excellence in the fitness industry.

If your organization seeks to transform and thrive in the digital era, WillDom is the strategic partner that can drive your success.

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Outfit

Empowering Outdoor Fitness Enthusiasts: The OutFit Mobile App

OutFit is a prominent player in the outdoor fitness industry, known for their commitment to promoting a healthy and active lifestyle. They cater to fitness enthusiasts seeking a distinctive outdoor fitness experience.

Project
Summary

WillDom had the opportunity to collaborate with OutFit. The primary goal was to develop a mobile app that provides users with quick access to a range of services, facilitating connections between fitness enthusiasts and outdoor fitness experiences.
quote figure
“Our CPO was recommended to the WillDom group and following the vetting process, we concluded they would be the right group to partner with. Deciding factors included development expertise, skills in the areas of need and project price.”
OutFit Co-Founder & President.

Challenge

OutFit wanted to develop a proprietary technology app platform which seamlessly connected subscribers with the network of OutFit operators within their local communities. The goal was to provide an easy and seamless experience for the consumers, where they could find, book and buy the product and service they desired.
The objective was to combine in a single app:

Solution

To address the challenges, WillDom assembled a team of highly skilled developers. These dedicated professionals worked ensuring effective communication and seamless coordination throughout the development process.

Technologies
Used:

Leveraging the latest technologies and best practices, the team opted for a tech stack that included:

Results and
Impact:

Our Tech Stack

Feedback Summary:

WillDom’s dedication to clear and efficient communication significantly contributed to the success of this project. Through the utilization of tools such as Jira and Microsoft Teams, WillDom facilitated direct access for the client to the development team throughout all project phases. This collaborative strategy facilitated real-time feedback, ensuring alignment with the client’s vision.

Trusted by 120+ clients

In Conclusion:

WillDom’s ongoing, three-year partnership with OutFit is a shining example of how technology can make user experiences better. As the collaboration has unfolded, starting with the MVP’s impressive success and continuing with our consistently positive journey, it’s clear that our enduring partnership has the potential to revolutionize outdoor fitness.

If your organization seeks to transform and thrive in the digital era, WillDom is the strategic partner that can drive your success.

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Pluto TV

TV App Development for Seamless Streaming Experience

Pluto TV, a prominent streaming television service owned by ViacomCBS, aimed to expand its user base and deliver its content to a broader audience through smart TV platforms. To achieve this goal, Pluto TV partnered with WillDom, a reputable software development company renowned for its expertise in creating high-quality TV applications.
Pluto tv logo

Challenge

Pluto TV faced several challenges in developing a TV app to offer a seamless streaming experience on large screens:

Diverse Platforms:

The app needed to be developed for various smart TV platforms, each with unique technical requirements and user interface guidelines.

Optimized User Experience:

Ensuring an intuitive and user-friendly interface that allowed viewers to navigate and access content effortlessly on TV screens was crucial.

Content Discovery:

The app required an effective content discovery mechanism to help viewers easily explore Pluto TV's extensive range of channels and on-demand offerings.

Solution

WillDom collaborated closely with Pluto TV to develop a TV app that met the specific needs of smart TV platforms:

Platform-Specific Development:

WillDom's development teams expertly helped to create versions of the app for Roku, a popular smart TV platform. The version was optimized to provide a consistent and engaging experience on the respective platform.

User-Centric Design:

The TV app's interface was thoughtfully designed to provide viewers with a straightforward and visually appealing wayto navigate channels, genres, and on-demand content.

Content Catalog Integration:

WillDom helped to integrate Pluto TV's extensive content library into the app, allowing viewers to seamlessly access live channels, movies, shows, and other on-demand offerings.

User Authentication:

The app featured user authentication capabilities, enabling users to log in to their Pluto TV accounts, personalize their content preferences, and resume viewing across devices.

Performance Optimization:

WillDom optimized the app's performance to ensure smooth streaming, quick content loading, and minimal buffering, deliveringa high-quality streaming experience onTV screens.

Our Tech Stack

Results

The partnership between R/GA and WillDom led to notable outcomes:
The TV app allowed Pluto TV to extend its services to smart TV platforms, broadening its user base and enhancing its market presence.
The user-friendly interface and optimized app performance contributed to increased user engagement and prolonged viewing sessions.
The app’s intuitive navigation and content discovery mechanisms empowered viewers to explore Pluto TV’s diverse content offerings effortlessly.
The TV app received positive feedback from users for its ease of use, attractive design, and smooth streaming experience on large screens.
The convenience of accessing Pluto TV’s content directly on smart TVs led to improved viewer retention and loyalty.
The TV app bolstered Pluto TV’s brand visibility by providing a dedicated and user-friendly presence on popular smart TV platforms.

In Conclusion:

The successful partnership between Pluto TV (ViacomCBS) and WillDom resulted in developing a feature-rich TV app that enabled Pluto TV to deliver its content to a broader audience through smart TV platforms. Through platform-specific development, user-centric design, and optimized performance, WillDom helped Pluto TV achieve its goal of providing a seamless streaming experience on TV screens, fostering increased user engagement and audience growth.

In the fourth quarter of 2022, Paramount Global announced that Pluto TV had 78.5 million monthly active users worldwide, close to 15 million more than in the corresponding quarter a year earlier. Pluto TV is an ad-supported video streaming service that launched in the United States in 2014 and was acquired by ViacomCBS (now Paramount Global) in 2019.

If your organization seeks to transform and thrive in the digital era, WillDom is the strategic partner that can drive your success.

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Sephora

Microsoft Dynamics AX Implementation and Software Development Support

Sephora is a French multinational retailer of personal care and beauty products with nearly 340 brands, along with its private label, Sephora Collection, and includes beauty products such as cosmetics, skincare, body, fragrance, nail color, beauty tools, body lotions, and hair care.

Sephora is owned by luxury conglomerate LVMH as of 1997.

Sephora partnered with WillDom, a renowned software development company known for its expertise in enterprise solutions and cross-border support, to develop, implement and support its tech systems in the US and Brazil to support their local operations.

Sephora logo

Challenge

Sephora faced several challenges in its pursuit of operational excellence and customer satisfaction. They needed to streamline inventory management, optimize supply chain processes, and improve overall store management efficiency both in its stores in the US and Brazil.

Furthermore, they sought to enhance their online customer engagement and loyalty programs. Sephora required a reliable partner to execute these improvements while maintaining seamless communication across multiple locations.

Solution

WillDom proposed a comprehensive solution that involved a two-phase approach:

Software Development Support (San Francisco, California):

WillDom established a dedicated team of developers to provide ongoing software development support to Sephora's headquarters in San Francisco. This team worked on:

> Continuously improving and optimizing software solutions based on evolving business needs.

Microsoft Dynamics AX Implementation (São Paulo and Rio de Janeiro, Brazil):

WillDom's expert team of consultants and developers collaborated closely with Sephora's IT and business teams to understand their requirements and tailor the Microsoft Dynamics AX solution to their unique needs.
The implementation included:

> Streamlined inventory management and real-time visibility into stock levels.
> Enhanced supply chain processes to reduce lead times and optimize product availability.
> Integrated point-of-sale (POS) and customer relationship management (CRM) systems for improved in-store experiences.
> Customized loyalty programs and promotions to enhance customer engagement.
> Training and support for Sephora's staff to ensure a smooth transition.

Our Tech Stack

Results

The collaboration between Sephora and WillDom yielded remarkable results:
Sephora’s retail operations in Sao Paulo and Rio de Janeiro saw significant improvements in inventory management, supply chain processes, and store management. This reduced stockouts, optimized replenishment cycles, and streamlined store operations.
The Microsoft Dynamics AX implementation enhanced in-store experiences through personalized promotions, loyalty programs, and efficient checkout processes. Sephora’s e-commerce platform and mobile applications further improved customer engagement, increasing online sales and customer satisfaction.
Data analytics solutions gave Sephora valuable insights into customer behavior and preferences. These insights enabled Sephora to make informed business decisions and tailor their product offerings to meet customer demands effectively.
WillDom’s seamless support extended across geographical boundaries, ensuring uninterrupted software development efforts and support for Sephora’s headquarters in San Francisco.

In Conclusion:

The successful partnership between Sephora and WillDom led to improved operational efficiency, enhanced customer engagement, and optimized software solutions. Through the implementation of Microsoft Dynamics AX and ongoing software development support, Sephora achieved its goal of delivering exceptional retail experiences across its stores in Sao Paulo, and Rio de Janeiro while also benefiting from cross-border collaboration in San Francisco, California.

If your organization seeks to transform and thrive in the digital era, WillDom is the strategic partner that can drive your success.

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University of California

AppCivist Platform Development using Play Framework and Java

The University of California, Berkeley, embarked on a mission to create an innovative digital platform called AppCivist, to empower citizens, organizations, and policymakers to collaborate and drive positive social and political change. To bring this vision to life, UC Berkeley partnered with WillDom, a distinguished software development company renowned for its expertise in building complex platforms using Play Framework and Java.

Challenge

UC Berkeley faced several challenges in developing the AppCivist platform using Play Framework and Java:

Framework Expertise:

Leveraging the Play Framework and Java effectively to create a robust, feature-rich, and scalable platform that could handle complex user interactions.

Comprehensive Functionality:

Implementing a diverse array of features, including collaborative document editing, discussion forums, event management, petition creation, and data visualization, while ensuring seamless integration and user experience.

Customization and Scalability:

Building a platform that could be easily customized for different use cases and organizations while also being scalable to accommodate a growing user base and increasing content.

Solution

WillDom collaborated closely with UC Berkeley to develop the AppCivist platform using Play Framework and Java:

Play Framework Proficiency:

WillDom's development teams harnessed their expertise in Play Framework and Java to architect and build a scalable, high-performance platform that met UC Berkeley's requirements.

Feature-Rich Development:

WillDom implemented various features using Play Framework, including collaborative document editing, real-time discussions, event management, petition creation, data visualization, and role-based access controls.

User-Centric Design:

WillDom prioritized an intuitive user interface and interactive user experience, ensuring that citizens, organizations, and policymakers could engage seamlessly with the platform.

Customization and Extensibility:

The platform's architecture was designed to facilitate customization and extensibility, enabling different organizations and communities to adapt the platform to their specific needs and branding.

Our Tech Stack

Results

The partnership between UC Berkeley and WillDom led to remarkable results:
The AppCivist platform was built using Play Framework and Java, showcasing WillDom’s proficiency in leveraging these technologies to create a robust and scalable platform.
The platform’s diverse features were seamlessly integrated, providing users with collaborative document editing, real-time discussions, event management, petition creation, and data visualization tools, among others.
WillDom’s user-centric design and interactive interface design resulted in an engaging and intuitive user experience, fostering active participation and collaboration.
The platform’s architecture allowed for easy customization and scalability, enabling different organizations to tailor the platform to their unique needs and handle increased user demand.
The AppCivist platform provided citizens, organizations, and policymakers with a powerful tool to collaborate, discuss issues, and drive positive social and political change.
Through the platform, users could advocate for important causes, engage in informed discussions, and work collectively to influence policy and social outcomes.

In Conclusion:

The successful partnership between UC Berkeley and WillDom resulted in the development of the AppCivist platform, a dynamic digital space for citizen engagement and collaboration. By leveraging Play Framework and Java, implementing a comprehensive feature set, and focusing on user-centric design, WillDom empowered UC Berkeley to create a platform that was pivotal in fostering meaningful discussions, collective actions, and positive social change.

If your organization seeks to transform and thrive in the digital era, WillDom is the strategic partner that can drive your success.

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RGA

Cross-Industry Software Development Partnership

R/GA, a subsidiary of Interpublic Group of Companies, is a renowned global creative and innovation consulting firm that aims to provide cutting-edge digital solutions to its diverse portfolio of clients in various industries. To effectively meet the unique technological needs of each client, R/GA partnered with WillDom, a versatile software development company known for its expertise in delivering customized solutions across industries.

Challenge

R/GA faced several challenges in providing tailored digital solutions to clients spanning different sectors:

Industry-Specific Expertise:

Each client operated in a distinct industry, requiring R/GA to develop customized software solutions that aligned with the unique characteristics and requirements of those industries.

Technical Innovation:

R/GA sought to leverage the latest technologies and trends to create innovative solutions that would give its clients a competitive edge in their respective markets.

Efficient Project Execution:

R/GA needed a reliable partner to deliver high-quality software solutions within deadlines while maintaining flexibility and scalability.

Solution

WillDom collaborated closely with R/GA to address the diverse needs of its clientsacross industries:

Industry Research:

WillDom conducted in-depth research to understand the specific challenges, trends, and opportunities within each client's industry, ensuring that the software solutions were aligned with industry best practices.

Custom Software Development:

WillDom's team of skilled developers and engineers created customized software solutions tailored to each client's unique requirements. These solutions ranged from web and mobile applications to e-commerce platforms and data analytics tools.

Innovation Integration:

WillDom incorporated cutting-edge technologies to develop innovative and future-proof solutions.

Agile Development:

WillDom adopted an agile development approach, allowing for iterative development, frequent communication, and adaptation based on evolving client needs and market dynamics.

Quality Assurance:

Rigorous testing and quality assurance processes were conducted to ensure that the developed solutions met the highest standards of performance, security, and usability.

Our Tech Stack

Results

The partnership between R/GA and WillDom led to notable outcomes:
WillDom’s tailored software solutions enabled R/GA to effectively address the unique challenges and requirements of clients across different industries.
By integrating advanced technologies, WillDom helped R/GA create innovative digital solutions that positioned clients as technological leaders in their respective markets.
WillDom’s agile approach and efficient project management ensured that software solutions were delivered within deadlines, accommodating any changes or refinements.
R/GA’s clients experienced increased operational efficiency, improved customer experiences, and greater market competitiveness through the software solutions developed by WillDom.
The partnership enabled R/GA to expand its service offerings and cater to a broader range of industries, enhancing its reputation as a versatile and capable innovation partner.
R/GA and WillDom established a long-term collaboration, enabling R/GA to consistently provide exceptional digital solutions to its clients and maintain a competitive edge in the market.

In Conclusion:

The successful partnership between R/GA and WillDom resulted in industry-tailored software solutions that empowered R/GA’s clients to thrive in their respective sectors. Through a combination of industry expertise, technological innovation, and efficient project execution, WillDom helped R/GA achieve its goal of delivering impactful digital solutions to a diverse clientele spanning different industries.

If your organization seeks to transform and thrive in the digital era, WillDom is the strategic partner that can drive your success.

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