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The Top 10 Staff Augmentation Challenges & How to Overcome Them

May 12, 2023

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WillDom
staff augmentation challenges

Are you looking to enhance your IT team without the hassle and commitment of hiring full-time employees? Have you experienced consequences like project delays and escalating costs because you couldn’t find the right talent at the right time?

We understand these challenges from the inside out. And, with our extensive experience in staff augmentation, we’re here to guide you through a proven process to overcome common challenges and seamlessly integrate top talent into your software development project.

What Is Staff Augmentation?

Staff augmentation is a business practice in which an organization brings in additional personnel from outside sources to supplement its existing teams, increasing efficiency and productivity. The talent augmentation provider will assess the organization’s needs and provide the necessary personnel to complete the tasks.

For example, let’s say a fintech company, facing a sudden surge in demand due to the launch of a new digital payments platform, realized the need to scale up their development team quickly to meet their deployment deadlines. They opted for IT staff augmentation services to swiftly onboard skilled developers and project managers.

This approach allowed them to enhance their capacity to refine features, ensure robust security measures, and stay on schedule without the long-term overhead of hiring additional full-time staff.

WillDom is a staff augmentation provider that guarantees a great talent pool and project success.

Why Do Companies Use Staff Augmentation Services?

Companies use staff augmentation services to gain access to specialized skills without the overhead associated with permanent hires. For instance, during peak periods or when special projects arise, such as launching new software or integrating complex systems, companies can augment their existing teams with experts used to tackling new challenges and maintaining high productivity levels.

What Are Potential Staff Augmentation Challenges?

Like any other staffing solution, staff augmentation can also present potential challenges. However, if analyzed properly, these challenges can be managed effectively.

The graphic below shows the 10 most common challenges companies face when incorporating staff augmentation within their teams.

Let’s talk about each one.

Graphic of the 10 top Staff Augmentation Challenges.

Challenge 1: Finding the right talent

Finding the right talent means finding skilled professionals with the experience and attitude to fit in with your team and work environment. This can be challenging, as finding the right person requires time and resources. 

Additionally, you may have to compete with other companies for the same talent, as the pool of qualified people can be limited.

Strategies for an effective talent search

  • Identify needs: What specialized skills are required for the project? What experience do you need? What type of attitude is desired? Asking these questions will help you narrow your search for the right professionals.
  • Partner with a staff augmentation agency: A high-quality team augmentation vendor like WillDom has access to a large pool of qualified professionals and will go out of its way to match your company with the perfect candidate.
  • Set clear expectations: Setting clear expectations will help ensure that the professional understands what is expected of them and can be held accountable for their project management and project implementation.

Challenge 2: Onboarding and integration

Onboarding and integrating an augmented team can be complex because they may not be familiar with your company’s culture, and a long recruitment process is not an option. Plus, providing access to the same resources and opportunities as in-house staff can be tricky if the augmented team member is remote.

Best practices for seamless onboarding and integration

  • Provide training: Providing the external team members with the necessary training to do their job effectively is not an organizational waste when it comes to the remote working model.
  • Enhance communication: Eliminate poor communication by doing regular check-ins with the team member, ensuring they are on track with their tasks and not having issues acquiring project details.
  • Foster collaboration: Encourage team building activities and collaboration between the external resources and the in-house team to help ensure seamless integration.

Challenge 3: Legal and compliance issues

When bringing on remote teams of talent augmentation professionals to access specialized skills, the employer must comply with all relevant laws and regulations. Employers must ensure the personnel has the legal documentation and permits to work in their country.

Strategies for staying compliant

  • Establish clear policies: Establish clear policies and procedures that define the roles, responsibilities, and expectations of the augmented professional.
  • Monitor the agreement: Monitor the agreement to ensure the terms and conditions are being met and that the software development professional complies with all relevant laws and regulations.
  • Document thoroughly: Document all actions and decisions related to the talent enhancement agreement, including any changes to the agreement, to ensure compliance and protect the interests of all parties involved.

Challenge 4: Maintaining company culture

Maintaining company culture with an augmented workforce can be challenging because the outsourced team member may not be familiar with the company culture like the in-house team. 

This can lead to a misalignment between the external employee and the rest of the team, making it difficult to maintain the same level of team cohesion and collaboration.

Techniques for ensuring cultural fit

  • Researching potential candidates: Researching potential talent augmentation candidates can help ensure that the selected person is a good fit for the company culture.
  • Set up interviews: Interviewing potential candidates can ensure that the external team member fits the company culture well.
  • Developing onboarding processes: Developing a solid onboarding process that is explicitly tailored to the augmented staff member can help ensure they know the company’s culture, values, and expectations.

Challenge 5: Communication and collaboration

Communication and collaboration can be difficult with staff augmentation due to different time zones, language barriers, and cultural differences. Ensuring access to the same resources and opportunities as in-house personnel can be challenging if the external team member is remote.

Strategies for improving communication

  • Establish clear communication channels: Use collaboration tools such as video conferencing and online workspaces so all team members can easily communicate and collaborate.
  • Develop regular check-ins: Schedule regular check-ins with the augmented staff member to ensure timely progress on all tasks.
  • Foster a positive culture: Foster a positive culture and create an environment of inclusion and respect to promote a successful working relationship and internal skill development.

Challenge 6: Intellectual property protection

Protecting intellectual property is a challenge for an augmented team member, as the outsourced member may not be bound by the same confidentiality agreements and protection policies as the in-house team. 

Employers must ensure that all appropriate measures are taken to protect the company’s proprietary information and integral team members.

Measures for Safeguarding Intellectual Property

  • Non-disclosure agreements: A non-disclosure agreement (NDA) is a legally binding document that outlines an individual’s obligations to protect confidential information and is a must for safeguarding data.
  • Data encryption: restricting access to specific details and requiring authentication for certain systems can help limit the spread of confidential information.
  • Regular audits: Regular audits of staff, techniques, and procedures should be conducted to ensure that only authorized personnel are accessing confidential information.

Challenge 7: Managing costs and budget constraints

Managing costs and budget constraints can be a challenge with workforce enhancement. Companies need to ensure the augmented team members are cost-effective and that they know of any additional costs associated with the staff augmentation, such as taxes, insurance, and other legal requirements.

Tips for optimizing costs

  • Understand the job requirements: By conducting job analysis, employers can better understand the skills, knowledge, and experience required and identify the most cost-effective talent enhancement solution.
  • Research the market: Research the market and identify a range of potential personnel augmentation solutions that meet the criteria and budget.
  • Ask about additional costs: Asking about any additional costs associated with team enhancement and negotiating a more cost-effective solution can help employers manage costs and ensure they get the best value.

Challenge 8: Retaining augmented staff

Retaining external members can be challenging, as they may not be as motivated as in-house personnel. The augmented team member needs to be adequately compensated and provided with the same opportunities for growth and development as in-house staff.

Strategies for improving retention

  • Professional development: Providing external employees with opportunities for professional development is a great way to ensure they remain engaged and motivated by complex projects.
  • Recognition: Recognizing and rewarding outsourced staff’s efforts can help create a positive and encouraging working environment.
  • Flexible working: Offering flexible working arrangements and allowing external talent to work remotely can help increase their overall job satisfaction and reduce the risk of burnout.

Challenge 9: Measuring performance and success

Measuring success and professional growth with augmented personnel can be a significant challenge, as tracking the augmented team members’ performance can take time. Companies must find a way to track whether the external team member meets their goals and expectations.

Methods for effective performance assessment

  • Key performance indicators (KPIs): KPIs are a great way to measure the effectiveness of an outsourced team member, with metrics such as the number of tasks completed, the quality of the work, the speed of completion, and customer satisfaction.
  • Employee feedback: Feedback from the external team member’s colleagues and supervisors can help provide an objective view of their work and highlight improvement areas.
  • Performance benchmarking: Performance benchmarking allows employers to compare the external members’ performance with their peers’ performance and identify areas for improvement.

Challenge 10: Scaling staff augmentation efforts

Scaling staff augmentation efforts can be challenging, as it requires finding additional team members with the right skills and experience to meet the company’s needs. The external members must be appropriately trained and integrated into the team cost-effectively.

Strategies for effectively scaling staff augmentation

  • Develop a plan: Developing a plan for scaling talent augmentation efforts ahead of time can help ensure that the process runs smoothly and that the company’s goals are met.
  • Evaluate skill sets: Before expanding the team augmentation effort, it is essential to evaluate the team’s skill sets and the existing team to ensure an effective knowledge transfer.

Use automation: Automation can streamline the staff augmentation process, making it easier to manage and scale.

Are You Ready to Boost Your Team Productivity Through Staff Augmentation?

For team augmentation to be a success, it is essential to find a reliable staff augmentation company. The provider should have a proven track record of delivering successful projects in the past, a network of skilled professionals who are reliable and able to deliver results on time, and cost-effective solutions.

WillDom is an IT staff augmentation service provider with competitive pricing, multiple success stories, and specialists in various fields. We have a thorough vetting process for potential employees and a solid commitment to helping our clients find the right people for their projects.

Contact WillDom today and let our staff augmentation services help you find professionals who will make a difference in your project.

WillDom's development team offers assistance from the project kick-off phase until project completion.

FAQs

1. How Does Staff Augmentation Differ From Traditional Outsourcing?

With traditional outsourcing, an organization usually contracts with an outside firm for the long-term completion of a project. With staff augmentation, the organization usually only brings in personnel to supplement the company's internal pool of staff for a short period of time to complete specific tasks, allowing the organization to respond quickly to changes in the market.

2. How Can I Effectively Measure the Performance of My Augmented Staff?

To effectively measure the performance of your augmented staff, you should establish metrics for the project or task that needs to be met and track the progress of the outsourced staff against these metrics. 

You should also monitor the quality of the work produced by the external staff, including timeliness, accuracy, and customer satisfaction.

3. How Can I Ensure the Quality of Work Produced by the Augmented Staff?

To ensure the quality of work produced by the augmented staff, you should create clear expectations and guidelines for the project or task and provide ongoing communication and support to the external staff. 

You should also perform regular quality checks on the work produced by the outsourced staff, including reviewing the work for accuracy and timeliness.

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