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What Is Staff Augmentation? An In-Depth Guide

May 1, 2023


The global staffing industry is growing and offers various options for companies in different industries.
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Are you looking to expand your team to meet growing business demands? Are you constantly faced with lengthy recruitment processes and the high costs associated with hiring full-time staff? Do you feel anxious, questioning whether you’ll ever find the right talent in time to meet your project deadlines?

We’ve all been there before, overwhelmed by the complexities of recruiting new staff when projects demand immediate attention. That’s why WillDom, with years of experience connecting businesses with top-tier professionals, are here to guide you through what staff augmentation is, how it works, and why companies use it.

What Does Staff Augmentation Mean?

The staff augmentation model is a talent acquisition strategy where businesses hire external professionals to work alongside their in-house team. These professionals are usually contracted for a specific project or period, and they bring their expertise to the company’s operations.

Imagine a manufacturing company that traditionally focuses on producing consumer electronics as an example. As they aim to innovate and integrate more advanced software, like smart home devices, into their products, they realize the need for expertise in AI and MA, which their current staff lacks. To bridge this skill gap without committing to permanent hires, the company opts for staff augmentation.

This is a clear example of how staff augmentation can benefit a company with the necessary skills to complete a specific project in a cost-effective manner.

How Does the Staff Augmentation Process Work?

When done properly, the staff augmentation process allows organizations to remain agile and competitive. Here’s a step-by-step guide on how a successful staff augmentation process typically unfolds:

Step 1: Identify the skill gaps

The first step in the staff augmentation process is for a company to assess its current team’s capabilities and identify any specific skills or expertise that are lacking. New project requirements, technological updates, or unexpected team member departures could drive this.

Step 2: Choose a staff augmentation partner

Once the needs are identified, selecting a reputable staff augmentation partner is next. This partner will have access to a pool of highly skilled professionals who can be hired on a contractual basis. It is essential to choose a partner who understands your industry and has a proven track record of providing qualified candidates.

Step 3: Candidate selection

With the help of the augmentation partner, the company then reviews candidates who match the project requirements. This typically involves analyzing resumes, conducting interviews, and evaluating technical tests to ensure the candidates are a good fit for the company’s culture and project objectives.

Step 4: Onboarding and integration

Once candidates are selected, they are onboarded and integrated into the existing teams. Effective integration often includes orientation sessions, training on specific tools and technologies used by the company, and team-building activities to foster collaboration.

Step 5: Management and oversight

Throughout the engagement, it’s important to manage and oversee the performance of the augmented staff to ensure they are meeting project milestones and contributing effectively to the team. Regular check-ins and feedback sessions help in adjusting any misalignments and provide ongoing support to the augmented staff to maintain productivity.

What Are the Different Types of Staff Augmentation Services and When to Choose Them?

Staff augmentation services can be categorized based on duration, location, and the blend of on-site and remote arrangements. Each type of service offers unique advantages and certain limitations, making it suitable for different business needs and scenarios.

Here’s a detailed look at six common types of staff augmentation services:

Staff Augmentation TypeDefinitionAdvantagesLimitationsWhen to Choose

Short term staff augmentation
Involves hiring staff for a brief period, typically to cover temporary needs such as project peaks, employee absences, or specialized tasks.-Offers flexibility and cost efficiency-Allows companies to scale their workforce quickly without long-term commitmentsLimited time frames may restrict the depth of the augmented staff’s contribution to ongoing projects and company culture.
When you need specialized skills for a specific project or to meet tight deadlines.

Long term staff augmentation

Involves hiring a staff member for extended periods, often to work on long-term projects.

-Provides stability and continuity in the workforce.
-Offers flexibility to adjust staff levels as future needs change.

Longer commitments can lead to higher costs compared to short-term hires

When ongoing projects require stable team members for continuous development and support.

Offshore staff augmentation

Involves hiring staff from countries other than where the company is headquartered, often in different time zones.

-Significantly reduces labor costs 
-Provides access to a larger tech talent pool.

Time zone differences and cultural barriers

When cost reduction is a priority, and the work can be done remotely without needing face-to-face interaction.

Onshore staff augmentation

Refers to hiring professionals within the same country as the company.

Simplifies communication and collaboration by minimizing cultural and time zone differences.

May be more expensive than offshore outsourcing due to higher local wages.

Ideal when projects require frequent collaboration and close alignment with the company’s operations.

Nearshore staff augmentation

Involves hiring professionals from countries close to the company’s home base, often sharing a similar time zone.

Balances cost efficiency and ease of collaboration, offering closer proximity than offshore options.

Costs may be higher compared to offshore augmentation.

Effective for projects that benefit from geographical proximity to the office space and cultural affinity, especially when frequent travel or real-time collaboration is needed.

Hybrid staff augmentation

Combines on-site and remote professionals, tailored to the specific needs of the project or company.

-Offers maximum flexibility.
-Allows companies to balance cost, communication, and control effectively.

Managing a hybrid team can be complex, requiring robust communication tools and strong management practices.

Ideal when a project requires a mix of deep collaboration and specific technical expertise that is not locally available.

Why Do Companies Use Staff Augmentation?

The stakes are high for businesses; a staffing delay can easily cost a company thousands of dollars. The requirement for the right people with the right talents in the right place at the right time is critical. 

Companies can’t sit back and hope for the ideal candidate to appear. That’s why staff augmentation can be a game changer, offering companies the ability to remain competitive and increase productivity with several surprising benefits.

Here are the top advantages of implementing a staff augmentation strategy:

Graph that Shows the Benefits of Staff Augmentation for Companies.

Cost savings

Staff augmentation allows businesses to fill out their workforce by hiring talent on a contract, project, or temporary basis, as opposed to committing to a full-time salaried employee and the associated financial responsibilities. This helps businesses remain competitive by cutting costs in recruitment, benefits packages, payroll taxes, and more.

Improved efficiency and productivity

With the help of staff augmentation, companies can hire experienced personnel already familiar with established processes. This helps speed up projects and reduce the training time required for recruits.

Workforce scalability and flexibility

The ability to quickly and efficiently scale the size of the workforce up or down is a huge benefit of staff augmentation. This allows businesses to respond promptly to sudden customer demands, shifting market conditions, and other external factors.

Risk mitigation

Staff augmentation mitigates risk by taking the pressure off hiring and promoting employees. The reliance on a contract-based workforce has the added benefit of limiting legal exposure and providing flexibility in hiring practices.

Enhanced focus on core business functions

Staff augmentation allows companies to focus on core functions while enabling them to outsource non-core tasks to experienced professionals. This ensures more time and resources can be devoted to the company’s primary objectives.

What Are the Pros and Cons of Staff Augmentation?

While staff augmentation offers significant flexibility and can be highly effective under the right circumstances, it also comes with its own set of challenges. Understanding these ups and downs is vital to knowing if this type of outsourcing is the right choice for your company.

The chart below explains the main three advantages of using staff augmentation and their counterbacks:


Access to Skills

Staff augmentation allows access to specialized skills and expertise that may not be available internally. 
It is useful for projects requiring niche skills for a limited time and helps companies remain agile and innovative without the long-term commitment of hiring permanent staff.

Over-reliance on staff augmentation can lead companies to depend too heavily on external resources for core functions, potentially inhibiting internal capability development. 
This dependence can become problematic if services are suddenly unavailable.


Provides the flexibility to scale the workforce up or down based on project requirements, helping manage workloads during peak and off-peak seasons efficiently. 
Businesses can adjust staffing levels without the financial and logistical burdens of hiring and layoffs, optimizing costs.

Integrating external professionals often requires additional management efforts to ensure cohesiveness and alignment with company standards and goals, straining resources, especially if there are cultural and communication barriers or if the in-house team is not used to engaging staff augmentation talent.


Hiring augmented staff can be more cost-effective than employing full-time workers, especially for short-term projects. 
Companies save on recruitment, benefits, and other employment-related costs typically associated with full-time employees.

Bringing external personnel into projects, especially those involving sensitive information, can increase risks of data breaches and confidentiality issues. 
Ensuring that augmented staff adhere to the same security protocols as full-time employees requires stringent measures.
The right staff augmentation model will help you find a strong IT workforce for your project.

What Types of Businesses Can Benefit from Staff Augmentation?

Businesses of all sizes can benefit from staff augmentation. However, it mainly helps small and medium-sized companies that may not have the resources to hire full-time employees for every project. Some examples include:

Digital marketing agencies

These agencies increasingly rely on software solutions to provide innovative services like data analytics, automated marketing campaigns, and personalized customer experiences. They could hire developers to create a custom analytics platform that helps clients track user engagement and ROI more effectively.

Construction and engineering firms

Modern construction and engineering projects often require sophisticated software for design, simulation, and project management. An engineering firm might bring on software developers to create tailored project management tools that improve coordination and efficiency across large construction projects.

Healthcare providers

Healthcare providers need to manage vast amounts of patient data and increasingly turn to digital solutions to improve patient care and operational efficiency. A hospital could hire developers to build a customized electronic health record (EHR) system that better suits their workflow and integrates more effectively with telemedicine technologies.

Legal firms

Legal firms are embracing technology to manage case files, perform data-driven legal research, and automate routine tasks. A legal firm might augment its team with developers to develop custom legal case management software that automates document filing and retrieval, helping lawyers focus more on case strategy.

How Does Staff Augmentation Differ from Other Talent Acquisition Strategies?

Staff augmentation differs from other talent acquisition strategies by focusing on hiring external professionals for a specific project to work alongside the in-house development team. Other methods, such as project outsourcing or managed services, involve moving entire processes or functions to external providers.

What Roles or Positions Can Be Filled Through Staff Augmentation?

Staff augmentation is an ideal solution for those who need to leverage the expertise of top-notch specialists without making large-scale commitments. Such arrangements can take many forms and can include hiring augmented staff to perform a variety of tasks.

Some of the most popular roles filled through staff augmentation are:

Graphic that Shows the Roles or Positions Can Be Filled Through Staff Augmentation.

Full-stack developer

A full-stack developer possesses knowledge in all software development areas. This includes back-end coding, front-end coding, database design, and API integration. These individuals are usually well-versed in multiple programming languages, such as JavaScript, Node.js, PHP, HTML/CSS, and Java.

Front-end developer

A front-end developer creates web-based applications and interfaces that the end user uses. They possess specialized skills to design, develop, and deploy interactive websites and applications. Front-end developers use HTML, CSS, and JavaScript to bring the design to life.

Back-end developer

A back-end developer works on a web-based application’s underlying structure and logic. They are responsible for writing the code to execute the logic that drives the website or application. Typically, they work with databases, application programming interfaces (APIs), and web frameworks.

Mobile app developer

Mobile app developers create software applications designed for mobile devices, such as smartphones and tablets. They coordinate the development process, which includes interface design, coding, and testing. Additionally, they are knowledgeable regarding various mobile platform development tools.

Web developer

A web developer works with code to create a website. They use HTML, CSS, and JavaScript to design, develop, and optimize website elements that are both functional and aesthetically pleasing.

UX/UI designer

A UX/UI designer is responsible for creating a website or application that is enjoyable and easy to use from the user’s point of view. They are also responsible for designing the visuals the user will see. They coordinate research, design, and test user interaction with the website or application.

QA analyst

A QA Analyst ensures that a product meets the requirements and specifications. They test various parts of the web-based application or software to verify that it works correctly and performs as expected.

Security engineer

Security engineers monitor system security and develop solutions to prevent unauthorized access. They are responsible for designing, implementing, and managing network and database security protocols.

Cloud architect

A cloud architect is responsible for designing, building, and managing an organization’s cloud infrastructure. They work closely with developers and IT teams to optimize the cloud environment for the organization’s needs.

Project manager

Project managers are responsible for planning, executing, and monitoring projects to their successful completion. They work with stakeholders to set timelines, monitor progress, manage budgets, and meet all project goals.

Key Considerations When Implementing Staff Augmentation

While an augmented, dedicated team can provide a range of benefits, it’s essential to know what to consider and how to make the process efficient and successful. Here are some key points to keep in mind when implementing staff augmentation:

  • The skills and expertise required for the project
  • The length of the contract
  • The cost of external professionals
  • The impact on existing teams

What Should I Look for in a Staff Augmentation Service Provider?

As staff augmentation can profoundly impact the efficiency and cost-effectiveness of your business operations, choosing a staff augmentation partner that can meet your needs and provide the expected quality of service is essential. To ensure that you make the proper selection, look for the following crucial qualities:

A track record of success

A provider with a proven track record of successfully augmenting staff for similar businesses or projects in your industry offers reassurance that they understand your specific challenges and needs. Check for case studies, client reviews, and success stories that demonstrate the provider’s ability to deliver on promises and manage projects efficiently.

A deep pool of talented professionals

Look for providers that have a broad and diverse network of professionals with a range of skills and expertise. This ensures that you have access to top-tier candidates who can seamlessly integrate with your existing team and bring the necessary technical and soft skills to propel your projects forward.

A commitment to communication and collaboration

The right service provider should demonstrate a strong commitment to maintaining open lines of communication and ensuring that all parties are aligned on expectations, project goals, and feedback processes. This includes regular updates, responsive customer service, and the ability to resolve issues promptly.

Flexible team augmentation services

Business needs can change rapidly, and the ability of a service provider to offer flexible augmentation services is crucial. This includes scaling teams up or down quickly, adapting to changing project scopes and providing various engagement models (such as short-term, long-term, or project-based augmentation).

WillDom and its staff augmentation services will help you build the software development team of your dreams!

We Can Help You Build Your Dream Team!

At WillDom, we specialize in staff augmentation and can help you find the right professionals for your project. Contact WillDom today to learn more about our services and how we can help you build your dream team.

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