Technology is going to continue to grow and it will keep being implemented into more and more of the daily work structure. The main way technology has found its way into the workspace is with automation. A relatively new form of this comes from remote automation.
Automation and the drive to make every workspace as efficient as possible have led to the creation of new IT jobs called remote automation engineers. This new job is growing across offices and businesses worldwide, at such a fast rate that some are not aware of the job’s purpose. Well, today we are going to go over exactly what the position entails and how you can get involved.
The Task At Hand
The ultimate goal of a remote automation engineer is to find gaps or redundancies in a business’s workforce and repair them with automation. This is of course a massive understatement, so let’s dive in a bit deeper.
Remote automation engineers have processes and programs that improve efficiency and redundant work and implement them across teams. This is either done with “homemade” solutions or with purchased services. Either way, the engineer instructs workers on how to use automation and makes sure that it is covering the business’s weak points.
Once one or more automation is in place, a remote automation engineer will then maintain and test those new implementations to make sure they work. If one does not fit the needs of the business, it will be switched to another. This cycle of testing and implementing is of great concern and is the real core of the position.
As businesses grow and expand their teams or services, new needs for automation will arise. The cycle then begins again as the engineer starts to find new spaces for automation and then begins testing solutions.
A successful test will show that the automation does not hurt the customers’ viewpoint or their sales experience and that it keeps work flowing well on the business’s end. The main purpose of these tests is to make sure that at no point does anything regress.
If this sounds like a fair bit of work, that’s because it is. It can take years to find and fully realize a great remote automation engineer in your business. You can also work with us! WillDom has a world-spanning roster of professionals who all love helping and would be great members of any team. The world’s worth of tech experience, including remote automation, can be found with us; it’s years faster than hiring.
How Engineers Find Remote Automation Solutions
So now that we have gone over what remote automation engineers do, we will go over the process they take. Of course, each person will have their own way of doing this, but we will present a common set of steps.
- Identify a team or service that needs automation: The simplest part of the job is here. The engineer will search through each portion of a business and find the spots where automation would fix an issue. These issues could be man-made redundancies in processing or even just areas that are too slow to be done by hand.
- Find or create solutions: Here we begin the long process of searching and testing. This solution can also take two different forms. One possibility is that the remote automation engineer will look for and purchase software to fix the problem. The other is that they will instead create a new solution using company resources. Either way, new automation will be implemented soon.
- Test each new automation: New automation may be cool, but if they don’t do anything then they are dead weight. Proper testing is needed to gauge the functionality of each new implementation. When one is found to solve the problem, it is kept and becomes a normal part of business operations.
- Communicate with coworkers: A considerable part of the job is listening to individual coworkers and entire teams to find their issues. They may point out great opportunities for automation, or bring up concerns with new ones. In both circumstances, the engineer is receiving feedback and valuable data that can help improve the workplace. After all, the end goal of an automation engineer’s job is to improve the work standard in that business.
- Meet stakeholder expectations: Sometimes, an automation engineer will receive word from their boss or even the owner about certain automation they have to implement. In these cases, an engineer will report findings and test results directly to those who asked instead of mostly internalizing the data. It can also be much more collaborative due to many business heads having a personal interest in the project.
How To Work With Remote Automation
There are a certain set of skills that are needed to be a remote automation engineer. First off, you will have to know technology and the way workers interact with it individually. As the teams you work with use and work around the automation you implement, you will have to know when things are going well or not.
Stemming from that, communication is key. Engineers have to actively work with many different teams who all have different needs. You would also be expected to take the lead on new hardware and software installations for each automation as well as training. If the automation is for the customer then you will have to make sure that the rollout is smooth and does not affect user experience negatively.
Want to hire a remote automation engineer? Check our website at WillDom.com or connect with us on LinkedIn.
